IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Content Creation, Journals, Writing, Organizational Skills, Editing, Personal Development, Self-Awareness, Overcoming Obstacles, Creativity, English Language, Detail Oriented
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, Brand Management, Digital Marketing, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Keller Williams
Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Instructional Design, Adult Learning Principles, Teaching, Patient Education And Counseling, Learning Theory, Health Education, Digital pedagogy, Learning Styles, Clinical Assessment, Creativity, Technology Strategies
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Market Dynamics, Operating Cost, Plant Operations and Management, Operational Efficiency, Environmental Regulations, Regulatory Compliance, Dispatching, Capacity Management
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Public Policies, Behavioral Economics, Surveys, Program Evaluation, Qualitative Research, Data Collection, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, Research, European History, World History, Anthropology, Political Sciences, Psychology
Mixed · Course · 1 - 3 Months

ConsenSys Academy
Skills you'll gain: Blockchain, Cryptography, Interoperability, FinTech, Emerging Technologies, Ledgers (Accounting), Business Modeling, Internet Of Things, Distributed Computing, Open Source Technology, Digital Assets, Transaction Processing, Scalability
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Research, Science and Research, General Science and Research, Scientific Methods, Physical Science, Physics, Research Methodologies
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Warehousing, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Performance Tuning, Data Visualization
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Application Security, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns
Intermediate · Specialization · 3 - 6 Months