Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering, AI Product Strategy, Application Development, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation, User Interface (UI), Usability
Beginner · Guided Project · Less Than 2 Hours

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Analytics, Process Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Management, Product Lifecycle Management, Product Development, Go To Market Strategy, Agile Methodology, Market Research
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), User Accounts, Virtual Machines, Network Security, Firewall, Network Routing
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Epidemiology, Biostatistics, Statistical Analysis, Data Quality, Statistical Modeling, Probability & Statistics, Molecular Biology, Statistical Methods, Statistical Hypothesis Testing, Regression Analysis, Data Validation, Biology
Intermediate · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Machine Learning, Machine Learning Methods, Artificial Neural Networks, Algorithms, Information Privacy, Decision Support Systems, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Organizational Change, Business Leadership, Business Transformation, Responsible AI, Business Strategy, Prompt Engineering, Employee Training, Risk Management, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Generative AI, Google Gemini, ChatGPT, Responsible AI, LLM Application, Artificial Intelligence, Communication, Anthropic Claude, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Change Management, Organizational Change, Organizational Strategy, Risk Management, Project Management Life Cycle, Governance, Project Management, Cost Management, Earned Value Management, Team Building, Procurement, Benefits Administration, Project Management Institute (PMI) Methodology, Strategic Planning, Financial Planning, Risk Analysis, Portfolio Management
Beginner · Specialization · 1 - 3 Months

University of London
Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Presentation, Statistics, Estimation, Probability, Data-Driven Decision-Making, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, Probability Distribution, Data Visualization, Data Analysis, Histogram, Graphing
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Microsoft Excel, Data Validation, Excel Formulas, Analysis, Mathematical Modeling, Complex Problem Solving, Data Management
Advanced · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Simulation and Simulation Software, Mathematical Modeling, Mechanical Engineering, Engineering Calculations, Mechanics, Algorithms, Torque (Physics), Differential Equations, Control Systems, Applied Mathematics, Calculus
Intermediate · Course · 1 - 4 Weeks