IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Data Storytelling, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Experience Design, Wireframing, User Research, Responsible AI, User Centered Design, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Management, Data Structures
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Financial Data, Financial Acumen, Budget Management, Financial Analysis, Financial Forecasting, Small Business Accounting, Accounting, Price Negotiation, Business Planning, Budgeting, Financial Planning, Financial Management, Forecasting, Balance Sheet, Expense Management, Financial Reporting, Revenue Management
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Digital Design, digital literacy, Infographics, Content Creation, Graphic Design, Multimedia, Brainstorming, Planning, Information Management, Literacy, Lifelong Learning, Computer Literacy, Investigation, Critical Thinking, Data Ethics, Research, Digital Communications, Open Source Technology, Intellectual Property, Web Content Accessibility Guidelines
Beginner · Specialization · 3 - 6 Months

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer experience improvement, Marketing Strategies, Marketing, AI Enablement, Responsible AI, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence, Customer Insights, Marketing Psychology
Beginner · Specialization · 3 - 6 Months

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Model Deployment, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Supervised Learning, Virtual Machines, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Applications, IT Security Architecture, Cloud Services, Cloud Technologies, Infrastructure Security, Application Security, Data Security, Cybersecurity, Computer Science, Risk Management Framework, Information Technology, Encryption
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks