IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Thinking, Presentations, Innovation, Self-Starter, Brand Strategy, Open Mindset, Collaboration, Product Development, Visionary, Curiosity, Professional Networking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, FinTech, Emerging Technologies, E-Commerce, Cryptography, Distributed Computing, Payment Systems, Financial Services, Cryptographic Protocols, Network Security, Process Design, Data Integrity, Computer Security, Transaction Processing, Scalability, Contract Management, Governance
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Construction Inspection, Structural Engineering, Construction, Engineering Analysis, Simulation and Simulation Software, Architectural Design, Engineering Practices, Quality Assurance, Laboratory Testing, Planning, Engineering Design Process, Emerging Technologies
Intermediate · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Sociology, Social Sciences, Social Justice, Socioeconomics, Cultural Diversity, International Relations, World History, Demography, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Dataflow, Data Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, electromagnetics, Simulation and Simulation Software, Design Software, Image Analysis, Engineering Analysis, Numerical Analysis, System Design and Implementation, Applied Mathematics, Physics
Build toward a degree
Advanced · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Analysis, Data Cleansing, Microsoft Excel, Exploratory Data Analysis, Data Manipulation, Data Preprocessing, Data Quality, Excel Formulas
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Professional Development, Brand Awareness, Leadership Development, Return On Investment, Strategic Planning, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Engineering, Scientific, and Technical Instruments, Embedded Systems, Embedded Software, Real Time Data, Electronics, Electronic Systems, Electronic Components, Design Specifications
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: API Testing, JSON, Test Automation, JUnit, Test Script Development, Restful API, Software Testing, Test Case, Integration Testing, Functional Testing
Beginner · Guided Project · Less Than 2 Hours