Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Infosec
Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Project Management Life Cycle, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Change Control, Waterfall Methodology, Performance Management, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, CI/CD, Continuous Deployment, Development Environment, Application Deployment, Cloud Applications, Docker (Software), Containerization, ASP.NET, Platform As A Service (PaaS), Scalability, Microsoft Visual Studio, Web Applications, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Cognitive flexibility, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Machine Learning, Data Ethics, Predictive Analytics, Statistical Modeling, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Machine Learning Algorithms, Decision Tree Learning, Data Analysis, Regression Analysis, Performance Analysis, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Cryptography, Algorithms, Python Programming, Linear Algebra, Computational Thinking, Computer Science, Jupyter, Physics, Simulations, Software Installation, Development Environment
Beginner · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Professionalism, Engineering Management, Personal Integrity, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Journals, Organizational Skills, Document Management, Information Architecture, Content Management, Network Analysis, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Integrated Development Environments, Microsoft Visual Studio, Software Development Tools, GitHub, Debugging, UI Components, Cascading Style Sheets (CSS), Software Installation, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Prioritization, Competitive Analysis, Business Priorities, Strategic Planning, Strategic Thinking, Case Studies, Business Strategy, Spreadsheet Software, Strategic Decision-Making, Market Analysis, Internal Auditing, External Auditing, Market Opportunities, Entrepreneurship, Leadership and Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Content Management, Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Modeling, Cyber Governance, Cybersecurity, Cyber Security Policies, Cryptography, Network Security, Cyber Risk, Cyber Attacks, Cyber Security Strategy, Threat Detection, Vulnerability Assessments, Incident Response
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months