Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Disaster Recovery, z/OS, Information Technology Architecture, Mainframe Computing, IT Infrastructure, Enterprise Architecture, System Monitoring, Data Loss Prevention, Operating Systems, Middleware
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Crisis Management, Organizational Leadership, Leadership Development, Leadership, Strategic Leadership, Team Leadership, Business Leadership, Leadership and Management, Dealing With Ambiguity, Professional Development, Strategic Decision-Making, Organizational Change, People Development, Innovation, Decision Making, Emotional Intelligence, Learning Styles, Relationship Building, Adaptability
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Predictive Analytics, Python Programming, Machine Learning, Data Analysis, Random Forest Algorithm
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Mapping, Automation, Artificial Intelligence, Real-Time Operating Systems, Global Positioning Systems, Simulations, Image Analysis, Computer Science, Algorithms, Linear Algebra, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Business Communication, Case Studies, Data Visualization, English Language, Presentations, Report Writing, Business Writing, Business Analysis, Analysis, Communication, Public Speaking, Target Audience
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, Product Roadmaps, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting
Advanced · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, Collaborative Software, Code Review, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks