Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

LearnKartS
Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Innovation, Business Transformation, Organizational Strategy, Artificial Intelligence, Technology Strategies, Organizational Change, Industrial and Organizational Psychology, Decision Making
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Oncology, Obstetrics And Gynecology, Informed Consent, Treatment Planning, Patient-centered Care, Urology, Epidemiology, Healthcare Ethics, Patient Education And Counseling, Clinical Practices
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Organizational Skills, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Open Shortest Path First (OSPF), Network Performance Management, Network Monitoring, OSI Models, Firewall, Network Planning And Design, Network Protocols, System Configuration, Infrastructure as Code (IaC), Terraform
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Program Development, Python Programming, Debugging
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Engineering Management, Data-Driven Decision-Making, Descriptive Statistics, Statistical Hypothesis Testing, Estimation, Data Analysis, Statistical Visualization, Probability Distribution, Statistical Software, Statistics, Sample Size Determination, Correlation Analysis, Data Visualization, R (Software), Statistical Analysis, Leadership and Management, Technical Management, Probability, Problem Solving
Build toward a degree
Beginner · Specialization · 3 - 6 Months