Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Security, Data Security, Network Security, Cloud Applications, Role-Based Access Control (RBAC), Application Security, Microsoft SQL Servers, Web Applications, Database Application, Cloud Development, Azure Active Directory, Firewall, Relational Databases, Cloud Management, Cloud Storage, Key Management, Identity and Access Management, Threat Detection, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, Docker (Software), Containerization, Microservices, DevOps, Application Deployment, YAML, Virtualization, Command-Line Interface
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Visionary, Education and Training, Leadership, Community Development, Empowerment, Self-Awareness, Adult Education, Collaboration, Family Support, Professional Development, Teamwork, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Pre-Clinical Development, Clinical Research, Drug Development, Clinical Trials, Medical Science and Research, Pharmaceuticals, Laboratory Research, Science and Research, Health Policy, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Encryption, OSI Models, IT Security Architecture, Network Performance Management, Network Architecture, Computer Networking, Network Monitoring, Remote Access Systems, TCP/IP, Network Infrastructure, Network Troubleshooting, Network Protocols, Infrastructure Security, Wireless Networks, Virtual Private Networks (VPN), Endpoint Security, Cloud Security, Routing Protocols, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Case Law, Social Justice, World History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, Data Modeling, Database Management, Data Analysis Expressions (DAX), Advanced Analytics, Data Management, Data Governance, Microsoft Excel, Amazon Web Services, Data Integration, Data Security, Cloud Computing, Data Warehousing, Data Integrity, Data Manipulation, Data Access, Spreadsheet Software, Cloud Applications, Anomaly Detection, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Business Transformation, Entrepreneurship, Technology Strategies, Emerging Technologies, Business Technologies, Innovation, Business Strategies, Business Modeling, Market Dynamics, Network Model, Product Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Collaborative Software, Integrated Development Environments, Program Development, Debugging, Development Environment, Technical Writing, Generative AI, Computer Programming, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Cyber Governance, Security Management, Information Systems Security, Cybersecurity, Governance, Cyber Security Strategy, Cyber Risk, Information Assurance, Leadership, Change Management, Business Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Javascript, Mobile Development, Interactive Design, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours