Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

LearnKartS
Skills you'll gain: Continuous Deployment
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Professionalism, Engineering Management, Personal Integrity, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, Network Architecture, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Network Switches, OSI Models, Dynamic Host Configuration Protocol (DHCP), Network Routing, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Linux, Linux Administration, Linux Commands, File Management, User Accounts, OS Process Management, Unix Commands, Unix Shell, Command-Line Interface, General Networking, Shell Script, Operating Systems, Remote Access Systems, Network Administration, Scripting, Scripting Languages, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Load Balancing, Virtual Machines, Virtual Private Networks (VPN), Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Containerization, Cloud Storage, Cloud Management, Network Architecture, Cloud Computing, Data Storage Technologies, Cloud Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Risk Management, Proposal Writing, Business Ethics, Business Research, Business Writing, Return On Investment, Financial Analysis, Financial Acumen, Business Analysis, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Unix Commands, Linux, System Configuration, Linux Administration, File Management, Programming Principles, Software Installation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Thought Leadership, Influencing, Communication, Self-Awareness, Lifelong Learning, Professional Networking, Leadership, Professional Development, LinkedIn, Personal Development, Emotional Intelligence, Branding, Growth Mindedness, Social Media Strategy, Adaptability
Intermediate · Course · 1 - 4 Weeks