Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Agile Software Development, Project Management Software, Program Management, Responsible AI, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Stakeholder Communications, Machine Learning, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Multi-Cloud, Cloud Computing Architecture, Cloud Computing, Cloud Services, Terraform, Kubernetes, Cloud Infrastructure, Application Deployment, Cloud Platforms, Cloud-Native Computing, Containerization, Hybrid Cloud Computing, Microsoft Azure, Infrastructure as Code (IaC), Amazon Web Services, Threat Modeling
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Test Planning, Test Case, Software Testing, Functional Testing, Software Documentation, System Testing, Development Testing, Regression Testing, Code Review, Test Data, Issue Tracking, Quality Assurance, Technical Communication
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, PostgreSQL, Query Languages, Database Management Systems, Database Management
Intermediate · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Risk Analysis, Risk Management, Threat Management, Threat Modeling, Cyber Risk, Security Management, Governance, Cybersecurity, Cyber Security Strategy, Asset Management, Cyber Security Assessment, Project Documentation, Presentations
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Creation, Media and Communications, Storytelling, Social Media Strategy, Social Media, Digital Media Strategy, Marketing Strategies, Brand Management, Video Production, Branding, Revenue Management, Innovation, Target Audience, Online Advertising, Business Modeling, E-Commerce, Influencing, Augmented and Virtual Reality (AR/VR), Game Theory, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months
Starweaver
Skills you'll gain: AI Product Strategy, Market Opportunities, Scalability, Case Studies, Entrepreneurship, Business Strategy, ChatGPT, Strategic Thinking, Business Process Automation, Business Analysis, Cost Reduction, Generative AI Agents, Innovation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Web Scraping, Data-Driven Decision-Making, SQL, Data Visualization Software, Pandas (Python Package), NumPy, Data Analysis, Databases, Data Manipulation, Python Programming, Data Processing, Jupyter, Data Wrangling
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Network Security, Virtualization and Virtual Machines, Network Troubleshooting, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Hardening, Network Architecture, Network Infrastructure, Virtual Private Networks (VPN), Infrastructure Security, TCP/IP, Cloud Computing, Security Information and Event Management (SIEM), Remote Access Systems, Network Protocols, Internet Of Things
Advanced · Course · 1 - 3 Months

Skills you'll gain: Java, Java Programming, Program Development, Application Development, Programming Principles, Data Storage, Computer Programming, Algorithms
Intermediate · Guided Project · Less Than 2 Hours