Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Skills you'll gain: IT Security Architecture, Threat Modeling, Enterprise Architecture, Cybersecurity, Application Security, Threat Management, Network Security, Systems Architecture, Identity and Access Management, Solution Architecture, Endpoint Security, Data Security, Risk Analysis, Remote Access Systems, Case Studies, Risk Management
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Software Quality Assurance, Software Development Life Cycle, Quality Assurance, Software Documentation, Functional Testing, Software Testing, Acceptance Testing, User Acceptance Testing (UAT), Test Case, Maintainability, Verification And Validation, Unit Testing, Software Design, System Testing, Integration Testing, Waterfall Methodology, Agile Methodology, Regression Testing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Code Review, Databases, OpenAI, Artificial Intelligence, Data Validation, Risk Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Product Design, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technology Solutions, User Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry, Laboratory Testing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Information Privacy, Generative AI, Google Cloud Platform, Personally Identifiable Information, Data Security, Cloud Security, Safety and Security, Artificial Intelligence, Data Governance, Machine Learning Methods, Encryption
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Risk, Governance Risk Management and Compliance, ISO/IEC 27001, Cyber Security Assessment, Cybersecurity, Compliance Management, Governance, NIST 800-53, Risk Mitigation, Risk Management, Audit Planning, Risk Appetite, Policy Analysis, Regulation and Legal Compliance, Stakeholder Engagement, Auditing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Serverless Computing, Containerization, Cloud Management, Cloud Security, Artificial Intelligence and Machine Learning (AI/ML), Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Data Strategy, Cloud Solutions, Cloud Computing, Site Reliability Engineering, Digital Transformation, Google App Engine, Real Time Data, Cloud Infrastructure, Data Governance, Public Cloud, Data Management, Artificial Intelligence, Cybersecurity
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks