Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Human Centered Design, Business Transformation, Strategic Partnership, Business Strategy, Business Process
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Incident Response, IT Security Architecture, Cloud Management, Cloud Services, Disaster Recovery, Capacity Management, Network Troubleshooting, Virtual Machines, Infrastructure as Code (IaC), Virtualization, Application Security, System Monitoring, Security Controls, Data Migration, Microsoft Azure, Capacity Planning
Intermediate · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Recruitment, Interviewing Skills, Full Cycle Recruitment, Recruitment Strategies, Talent Acquisition, Employee Onboarding, Decision Making, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Utrecht University
Skills you'll gain: International Relations, World History, Research, Diplomacy, Case Studies, Social Justice, Political Sciences, Socioeconomics, Timelines, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Development Environment, Amazon S3, Infrastructure Security, Cloud Infrastructure, Command-Line Interface, Integrated Development Environments, Multi-Factor Authentication, Software Installation
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Responsible AI, Human Centered Design, Data Ethics, Artificial Intelligence, Amazon Web Services, Machine Learning
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Applied Machine Learning, Machine Learning, Control Systems, Simulations
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Process Engineering, Manufacturing Operations, Production Process, Equipment Design, Laboratory Experience, Experimentation, Prototyping, Process Development, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Visualization Software, Real Time Data, Data Processing, Node.JS, Data Analysis, Application Programming Interface (API), Web Development Tools, JSON, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Unstructured Data, Analytics, Cloud API, Application Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks