Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

EDHEC Business School
Skills you'll gain: Intellectual Property, Business Strategy, Strategic Thinking, Competitive Analysis, Corporate Strategy, Law, Regulation, and Compliance, Asset Management, Legal Strategy, Portfolio Management, Case Studies, Asset Protection, Brand Management, Entrepreneurship, Risk Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Time Series Analysis and Forecasting, Data Visualization, Data Visualization Software, Statistical Visualization, Box Plots, Anomaly Detection, Heat Maps, Data Analysis, Plotly, Exploratory Data Analysis, Data Processing, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Architecture, Network Monitoring, Load Balancing, Microsoft Azure, Network Troubleshooting, Network Infrastructure, Scalability, Network Security, Cloud Infrastructure, Computer Networking, Firewall, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Microsoft Visual Studio, GitHub, Integrated Development Environments, Software Development Tools, Software Configuration Management, Software Documentation, Application Lifecycle Management, Program Development, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Information Architecture, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Pandas (Python Package), Data Manipulation, Jupyter, Exploratory Data Analysis, Python Programming, Computational Logic
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apple software proficiency, Apple Hardware proficiency
Intermediate · Course · 1 - 3 Months