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  • It Support

IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.


Explore the IT Support Course Catalog


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Intel

    Establishing Effective Educator-Machine Partnerships

    Skills you'll gain: Innovation, Education Software and Technology, Technology Strategies, Digital Transformation, Emerging Technologies

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    High Voltage Schottky and p-n Diodes

    Skills you'll gain: Semiconductors, High Voltage, Power Electronics, Electronic Components, Electrical Engineering, Electronics, Simulation and Simulation Software, Mathematical Modeling

    Build toward a degree

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    Eco-Tech: Exploring IT's Impact on a Sustainable Future

    Skills you'll gain: Sustainable Business, Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Environmental Engineering, Information Technology, Artificial Intelligence, Hardware Design, Innovation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    AZ-104: Networking, Monitoring, and Backup Strategies

    Skills you'll gain: Load Balancing, Virtual Private Networks (VPN), Microsoft Azure, Network Monitoring, Network Troubleshooting, Network Architecture, Data Storage Technologies, Network Administration, Virtual Machines, Disaster Recovery, System Monitoring, Network Security, Cloud Security

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Azure Infrastructure Design

    Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Application Design, Network Monitoring, Data Governance, Personally Identifiable Information, Security Management, Information Management, Solution Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    P

    Packt

    Mastering MongoDB 7.0

    Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Transaction Processing, Performance Tuning, Scalability, Encryption, Data Transformation

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Leveraging Llama2 for Advanced AI Solutions

    Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Technical Management, Prompt Engineering, Generative AI, Generative Model Architectures, Solution Architecture, Analysis, Virtual Environment, System Design and Implementation, User Interface (UI), Design

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Commencer votre première réunion en ligne avec ZOOM

    Skills you'll gain: User Accounts, Collaborative Software, Display Devices, Safety and Security, Computer Displays

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Implementations and Operations

    Skills you'll gain: Network Security, Disaster Recovery, Network Administration, Authentications, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Vulnerability Management, Telecommunications, Network Protocols, Network Switches, Network Routing, Communication Systems, Cryptography, Encryption

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Linear Regression Modeling for Health Data

    Skills you'll gain: Statistical Modeling, Regression Analysis, Statistical Inference, Probability & Statistics, Correlation Analysis, Data Analysis, Statistical Analysis, Statistical Hypothesis Testing, R Programming, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Embedding Models: From Architecture to Implementation

    Skills you'll gain: Generative AI, Large Language Modeling, Semantic Web, Natural Language Processing, Unsupervised Learning, Text Mining

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular it support courses

  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Establishing Effective Educator-Machine Partnerships: Intel
  • High Voltage Schottky and p-n Diodes: University of Colorado Boulder
  • Eco-Tech: Exploring IT's Impact on a Sustainable Future: Technical University of Munich (TUM)
  • AZ-104: Networking, Monitoring, and Backup Strategies: Packt
  • Foundations of Azure Infrastructure Design: Packt
  • Mastering MongoDB 7.0: Packt
  • Leveraging Llama2 for Advanced AI Solutions: Coursera
  • Commencer votre première réunion en ligne avec ZOOM: Coursera
  • Network Implementations and Operations: Packt

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