Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Influencing, Communication, Virtual Teams, Leadership, Public Speaking, Stakeholder Communications, Project Management, Emotional Intelligence, Strategic Communication, Electronic Media, Non-Verbal Communication, Presentations, Team Building
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Deep Learning, PyTorch (Machine Learning Library), Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Large Language Modeling, Machine Learning, Python Programming, Algorithms, Network Architecture, Data Processing
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Event Monitoring, General Networking, Network Architecture, Systems Integration, Incident Response, TCP/IP, Enterprise Architecture, Cybersecurity, Security Management, Networking Hardware, Computer Networking, Cloud-Based Integration, Network Security, Threat Detection, Cyber Security Policies, Security Information and Event Management (SIEM), Data Governance, Data Management, Command-Line Interface, Security Strategy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Incident Response, Incident Management, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Systems Security, Information Assurance, Cyber Security Policies, Security Controls
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Legal Technology, Legal Research, Anthropic Claude, Generative AI, ChatGPT, Legal Writing, Responsible AI, Prompt Engineering, Data Ethics, Case Law, Law, Regulation, and Compliance, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, Artificial Intelligence, AI Product Strategy, Leadership, Ethical Standards And Conduct, Algorithms, Generative AI, Decision Making, Human Machine Interfaces, Technology Solutions, Data Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Cyber Threat Intelligence, Network Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Employee Onboarding, Databases, Client Services, Customer Relationship Management (CRM) Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, TCP/IP, Internet Of Things, Network Security, Threat Detection, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Docker (Software)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Clinical Trials, Clinical Data Management, Clinical Research, Case Report Forms, SAS (Software), Pharmaceuticals, Statistical Programming, Data Analysis, Statistical Analysis, Informed Consent, Data Manipulation, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks