Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Columbia University
Skills you'll gain: Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Curriculum Development, Teaching, Content Management Systems, Web Design and Development, Live Streaming, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: General Networking, TCP/IP, Network Security, Penetration Testing, Wireless Networks, Exploitation techniques, Linux, Vulnerability Scanning, Linux Commands, Encryption, Network Analysis, Command-Line Interface, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Microsoft Azure, Image Analysis, Computer Vision, OpenAI, Artificial Intelligence, Natural Language Processing, Machine Learning, Deep Learning, Text Mining, Data Science
Beginner · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Lesson Planning, Teaching, Curriculum Planning, Pedagogy, Professional Development, Peer Review, Constructive Feedback, Student Engagement, Instructional Strategies, Human Learning, Growth Mindedness, Collaboration
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Construction Estimating, Risk Management, Cost Estimation, Project Estimation, Construction Management, Estimation, Bidding, Construction, Cost Management, Verification And Validation, Workflow Management, Business Ethics, Budgeting, Project Management, Engineering Plans And Specifications
Mixed · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Data Validation, Informed Consent, Verification And Validation, Diversity and Inclusion, Mitigation, Algorithms, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Predictive Modeling, Machine Learning, Machine Learning Algorithms, Regression Analysis, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, Creativity, Music History, World History, Visualization (Computer Graphics), Scientific Visualization, Science and Research, Writing
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Family Support, Relationship Building, Empathy, Resilience, Emotional Intelligence, Economics, Interpersonal Communications, Communication
Beginner · Course · 1 - 4 Weeks