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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.


Explore the IT Support Course Catalog


  • Status: Preview
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    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Hybrid Teams

    Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Responsible AI with AWS Security and Governance

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Role-Based Access Control (RBAC), Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Sungkyunkwan University

    EKP1: Modernity and the Emergence of Korean Philosophy

    Skills you'll gain: Cultural Diversity, Culture, Research, World History, Ancient History

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    SkillUp

    Cybersecurity Awareness

    Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, Personally Identifiable Information, Email Security, Authentications

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Fundamentals of VMware Data Center Virtualization Concepts

    Skills you'll gain: Virtualization, Data Centers, VMware ESX Servers, Virtual Machines, IT Infrastructure, Cloud Infrastructure, Software-Defined Networking, Network Infrastructure, Infrastructure As A Service (IaaS), Data Storage, Cloud Computing, Servers, Enterprise Architecture

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Retrieval Optimization: Tokenization to Vector Quantization

    Skills you'll gain: Text Mining, Large Language Modeling, Performance Tuning, Generative AI

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Sprint Planning for Faster Agile Team Delivery

    Skills you'll gain: Backlogs, Sprint Planning, Prioritization, Scope Management, Agile Project Management, Agile Methodology, Scheduling, Capacity Management, Project Management, Workflow Management, User Story, Team Management, Timelines

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    L&T EduTech

    Pile foundation

    Skills you'll gain: Building Codes, Construction, Structural Engineering, Construction Engineering, Laboratory Testing, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Test for CompTIA Data+ Certification

    Skills you'll gain: Exploratory Data Analysis

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Identity Access Management and Authentication

    Skills you'll gain: Identity and Access Management, AWS Identity and Access Management (IAM), Authentications, User Provisioning, Multi-Factor Authentication, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Threat Modeling, User Accounts, Key Management, Cyber Security Assessment, Threat Management, Azure Active Directory, OAuth, Cybersecurity, Role-Based Access Control (RBAC), Threat Detection, Cryptography, Risk Management, Remote Access Systems

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it support courses

  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Managing Hybrid Teams: Packt
  • Responsible AI with AWS Security and Governance: LearnKartS
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • EKP1: Modernity and the Emergence of Korean Philosophy: Sungkyunkwan University
  • Cybersecurity Awareness: SkillUp
  • Fundamentals of VMware Data Center Virtualization Concepts: Board Infinity
  • Retrieval Optimization: Tokenization to Vector Quantization: DeepLearning.AI
  • Sprint Planning for Faster Agile Team Delivery: University of Maryland, College Park
  • Pile foundation: L&T EduTech

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