Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Test Automation, Software Testing, Javascript, Browser Compatibility, Scripting, Automation, Web Development Tools, Cascading Style Sheets (CSS), Debugging, File Management, Software Installation, System Configuration
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Banking, Customer experience strategy (CX), Market Intelligence, FinTech, Commercial Banking, Retail Banking, Risk Management, Digital Transformation, Mobile Banking, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, Emerging Technologies, Innovation, Blockchain
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, Test Driven Development (TDD), Software Testing, Web Development Tools, Ajax, Javascript
Intermediate · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Structural Engineering, Building Codes, Building Design, Construction Engineering, Structural Analysis, Civil Engineering, Engineering Software, Engineering Design Process, Engineering Analysis, 3D Modeling, Technical Standard
Advanced · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Cybersecurity, Information Systems Security, Cyber Threat Intelligence, Data Ethics, Deep Learning, Intrusion Detection and Prevention, Artificial Intelligence and Machine Learning (AI/ML), Malware Protection, Natural Language Processing, Artificial Intelligence, Threat Detection, Anomaly Detection, Machine Learning, Supervised Learning
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Role-Based Access Control (RBAC), Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Cultural Diversity, Culture, Research, World History, Ancient History
Intermediate · Course · 1 - 3 Months