Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Capture, Data Pipelines, Data Integration, Personally Identifiable Information, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, Database Administration, Problem Management, Compliance Management, Regulatory Compliance, Auditing, Quality Assurance, Cloud Computing, OSI Models, Asset Management, Quality Management
Intermediate · Specialization · 1 - 3 Months

IIT Roorkee
Skills you'll gain: Linear Algebra, Machine Learning Algorithms, NumPy, Dimensionality Reduction, Machine Learning, Data Science, Advanced Mathematics, Applied Mathematics, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Structural Engineering, Building Codes, Building Design, Construction Engineering, Structural Analysis, Civil Engineering, Engineering Software, Engineering Design Process, Engineering Analysis, 3D Modeling, Technical Standard
Advanced · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Virtual Machines, Kubernetes, Containerization, Cloud Storage, Cloud Computing, Data Storage, Cloud Applications, Application Deployment, Data Management, Infrastructure as Code (IaC), Application Security, Data Import/Export, Scalability
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Building Codes, Construction, Structural Engineering, Construction Engineering, Laboratory Testing, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis
Advanced · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Identity and Access Management, AWS Identity and Access Management (IAM), Authentications, User Provisioning, Multi-Factor Authentication, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Threat Modeling, User Accounts, Key Management, Cyber Security Assessment, Threat Management, Azure Active Directory, OAuth, Cybersecurity, Role-Based Access Control (RBAC), Threat Detection, Cryptography, Risk Management, Remote Access Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploit development, Penetration Testing, Technical Communication, Scripting, Technical Writing, Automation, Technical Consulting, Security Controls
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks