IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Salesforce, Administration, Role-Based Access Control (RBAC), Data Sharing, Security Controls, User Accounts, System Configuration, Workflow Management, Data Validation, Object-Relational Mapping, Productivity Software, Data Integrity, Data Quality, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 3 Months
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Molecular Biology, Biostatistics, Biotechnology, Analysis, Informatics, Data Visualization Software, Data Analysis, Data Synthesis, Life Sciences, Statistical Methods, Data Mining, Cell Biology, Exploratory Data Analysis, Technical Communication, Data Processing, Structural Analysis, Databases, Data Collection
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: NumPy, Pandas (Python Package), Model Evaluation, Jupyter, Data Analysis, Applied Machine Learning, Analytical Skills, Data Manipulation, Matplotlib, Business Analytics, Exploratory Data Analysis, Data Visualization Software, Python Programming, Descriptive Statistics, Linear Algebra
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Gmail, Marketing Operations, Data Integration, Marketing, Marketing Analytics, Customer Data Management, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Data, Data-Driven Decision-Making, Profit and Loss (P&L) Management, Risk Modeling, Lending and Underwriting, Applied Machine Learning, Financial Systems, Operational Analysis, Risk Analysis, Anomaly Detection, Statistical Machine Learning, Financial Regulation, Financial Industry Regulatory Authorities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Account Strategy, Sales Strategy, Sales Management, Sales, Account Management, Overcoming Objections, Key Performance Indicators (KPIs), Business Leadership, Revenue Forecasting, Sales Pipelines, Sales Enablement, Predictive Analytics, Advanced Analytics, Business Ethics, Forecasting, Negotiation, Analytics, Innovation, Corporate Sustainability, AI Enablement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Target Audience, Target Market, Strategic Decision-Making, Business Strategy, Strategic Marketing, Marketing Planning, Competitive Analysis, Marketing, Competitive Intelligence, Analysis, Marketing Strategy and Techniques, Customer Analysis, Market Analysis
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Oil and Gas, Energy and Utilities, Climate Change Mitigation, International Relations, Environmental Issue, Electric Power Systems, Natural Resource Management, Environmental Policy, Economics, Political Sciences, Market Dynamics, Sustainable Development
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: LinkedIn, Search Engine Optimization, Web Analytics and SEO, Professional Networking, Brand Strategy, Social Media, Content Creation, Brand Management
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Evaluation, Predictive Modeling, Regression Analysis, Advanced Analytics, Statistical Modeling, Classification Algorithms, Predictive Analytics, Logistic Regression, Data Analysis, Applied Machine Learning, Data-Driven Decision-Making, Business Analysis, Machine Learning Methods, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Data Ethics, Debugging, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Applications, Kubernetes, Cloud Computing, Cloud Platforms, Cloud Management, Cloud Services, Cloud Security, Cloud Deployment, Terraform, Virtual Private Networks (VPN), Application Deployment, Infrastructure as Code (IaC), Cloud Storage, Network Administration, Virtual Machines, Dataflow, Containerization, Load Balancing, Identity and Access Management
Intermediate · Course · 1 - 3 Months