Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Engagement, Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Case Studies, Environmental Issue, Natural Resource Management, Water Resources, Driving engagement, Diversity Equity and Inclusion Initiatives, Governance, Conflict Management, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Linux Administration, Network Troubleshooting, Linux, Network Administration, File Transfer Protocol (FTP), TCP/IP, Network Infrastructure, Network Protocols, Command-Line Interface, System Configuration, Virtualization, General Networking, Network Security, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Compliance Management, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Containerization, Application Deployment, CI/CD, Amazon Web Services, Amazon CloudWatch, AWS CloudFormation, Cloud Development, Continuous Deployment, Kubernetes, Docker (Software), Serverless Computing, API Gateway, Continuous Integration, System Monitoring, Continuous Monitoring, Application Performance Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Automation, Application Programming Interface (API), Scripting, Python Programming, Web Scraping, Data Import/Export, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Jupyter, Plot (Graphics), Microsoft Azure, Machine Learning Algorithms, Applied Machine Learning, Data Visualization, Machine Learning, Interactive Data Visualization, Regression Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Operating System Administration, Shell Script, Unix Shell, OS Process Management, Network Administration, System Configuration, Command-Line Interface, System Monitoring, Operating Systems, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Telehealth, Health Technology, Generative AI, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Artificial Intelligence, System Implementation, Data Security, Analysis, Risk Analysis, Innovation, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Identity and Access Management, Database Management, NoSQL, Serverless Computing, Operational Databases, Database Application, Cloud Security, Event-Driven Programming, AWS Kinesis, Cloud Applications, Amazon CloudWatch, Encryption, Load Balancing, Data Security, Key Management, Middleware, Routing Protocols
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Apache Hadoop, Data Processing, Distributed Computing, Performance Tuning, Software Architecture, Scalability, Java, Program Development
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Analysis, Big Data, Applied Machine Learning, Google Cloud Platform, Machine Learning Algorithms, Machine Learning
Beginner · Course · 1 - 4 Weeks