IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Scrum Alliance
Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Database Management Systems, Data Migration, Databases, Amazon Web Services, Data Mapping, Database Design, Cloud Platforms, Cloud Applications
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cloud Management, Billing, Cloud Computing, Cloud Platforms, Cost Management, Multi-Cloud, Expense Management, Cross-Functional Collaboration, Financial Controls, Amazon Web Services, Budgeting, Account Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Design Software, Graphic and Visual Design Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Empowerment, Relationship Management, Self-Awareness, Interpersonal Communications, Growth Mindedness
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Vulnerability Assessments, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Network Security, Threat Modeling, Security Strategy, Security Controls, Cloud Security, Authentications, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Engineering Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Anthropology, Social Sciences, Artificial Intelligence, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Sales Enablement, Generative AI Agents, Sales Management, Sales Strategy, Sales, Data Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Social Impact, Initiative and Leadership, Innovation, Social Justice, Community Outreach, Leadership, Compassion, Research, Storytelling, Adaptability
Beginner · Course · 1 - 4 Weeks