Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Database Design, Database Theory, Database Management, Relational Databases, Databases, Database Architecture and Administration, Database Management Systems, SQL, NoSQL, Data Modeling, Unified Modeling Language, Query Languages, Data Integrity, Data Manipulation, Performance Tuning

Skills you'll gain: Predictive Modeling, Matplotlib, Applied Machine Learning, Seaborn, Data Visualization, Regression Analysis, Pandas (Python Package), Statistical Machine Learning, Statistical Analysis, Machine Learning, Supervised Learning, Data Science, Scikit Learn (Machine Learning Library), Probability & Statistics, Python Programming, Unsupervised Learning, Data Analysis, Decision Tree Learning, NumPy, Data Manipulation

Skills you'll gain: Site Reliability Engineering, Google Cloud Platform, Dataflow, Kubernetes, Real Time Data, Database Management, Big Data, Continuous Deployment, Data Pipelines, Databases, Relational Databases, Containerization, Cloud Applications, Data Processing, DevOps, Software Architecture, Scalability, Cloud Storage, System Monitoring

Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface

Skills you'll gain: Canva (Software), Animations, Social Media Content, Social Media, Social Media Marketing, Graphic Design, Graphic and Visual Design, Content Creation, Multimedia, Organizational Skills, Marketing

Skills you'll gain: Model Evaluation, Data Manipulation, Python Programming, Probability & Statistics, Applied Machine Learning, Pandas (Python Package), Data Science, Statistical Analysis, NumPy, Machine Learning, Probability Distribution

Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Hypertext Markup Language (HTML), Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Development Tools, Web Design, Development Environment, Web Design and Development, Web Content Accessibility Guidelines, Front-End Web Development, Web Development, Web Content, Semantic Web, Integrated Development Environments, Typography

Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration

Skills you'll gain: Adobe After Effects, Motion Graphics, Animations, Multimedia, Logo Design, Cinematography, Video Editing, 3D Modeling, Adobe Illustrator, Adobe Photoshop, Computer Graphics, Creative Design, Typography, Graphical Tools, Graphic Design, File Management, Color Theory