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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • C

    Coursera

    QuickBooks: Record, Classify, & Report Expenses

    Skills you'll gain: QuickBooks (Accounting Software), Expense Reports, Expense Management, Accounting Software, Bookkeeping, Accounting Records, Record Keeping, Accounting, Small Business Accounting, Accounts Payable, General Ledger, Transaction Processing, Financial Accounting, General Accounting, Financial Reporting, Data Entry

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    AI Marketing with ChatGPT & Google Gemini

    Skills you'll gain: Google Gemini, Google Ads, Advertising Campaigns, Email Marketing, Marketing Automation, Online Advertising, Digital Marketing, Target Audience, Search Engine Optimization, Customer Insights, Keyword Research, Marketing Analytics, Blogs, ChatGPT, Marketing Strategy and Techniques, Advertising, Content Marketing, Lead Generation, Copywriting, Facebook

    Beginner · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    347 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Soft skills

    Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    225 reviews

    Intermediate · Specialization · 1 - 3 Months

  • E

    ESSEC Business School

    Les Fondamentaux de la Négociation

    Skills you'll gain: Negotiation, Communication, Conflict Management, Relationship Building, Leadership, Interpersonal Communications, Persuasive Communication, Value Propositions, Active Listening, Stakeholder Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    441 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Alex Genadinik

    Innovative And Disruptive Thinking For Market Disruption

    Skills you'll gain: Innovation, Creative Thinking, Visionary, Ideation, Ingenuity, Open Mindset, Entrepreneurship, Creativity, Cognitive flexibility, Growth Mindedness, Emerging Technologies, Business Technologies, Continuous Improvement Process, Persistence, Business Risk Management

    Mixed · Course · 1 - 3 Months

  • U

    University of Arizona

    Marketing Communications: The Customer's Journey

    Skills you'll gain: Integrated Marketing Communications, Advertising, Marketing Communications, Media Strategy, Customer experience strategy (CX), Paid media, Owned Media, Customer Advocacy, Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Microsoft PowerPoint for Office 365: Part 1

    Skills you'll gain: Microsoft PowerPoint, Presentations, Microsoft Office, Editing, Microsoft 365, Multimedia, Graphic and Visual Design, Graphics Software, Productivity Software, Data Visualization, User Interface (UI)

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Automate Emails Fast

    Skills you'll gain: Email Automation, Email Marketing, Target Audience, Copywriting, Marketing Automation, Marketing Materials, Customer Analysis, Campaign Management, HubSpot CRM, User Experience, Customer Engagement, Workflow Management, Marketing Communications, Content Creation, Stakeholder Communications

    Intermediate · Course · 1 - 4 Weeks

  • A

    AI CERTs

    AI for Professional Writing

    Skills you'll gain: Prompt Engineering, Search Engine Optimization, Keyword Research, Blogs, Writing and Editing, Content Creation, Generative AI Agents, Web Content, Copywriting, Workflow Management, AI Personalization, Business Writing, Generative AI, AI Enablement, Content Strategy, Writing, Editing, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI

    Intermediate · Course · 1 - 3 Months

  • M

    Madecraft

    Improving Team Performance

    Skills you'll gain: Active Listening, Delegation Skills, Constructive Feedback, Team Performance Management, Process Mapping, Performance Management, Management Training And Development, Team Leadership, Team Building, Team Motivation, Leadership Development, Meeting Facilitation, Business Priorities, Coaching, Employee Coaching, Accountability, Conflict Management, Workforce Development, Business Metrics, Continuous Improvement Process

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • QuickBooks: Record, Classify, & Report Expenses: Coursera
  • AI Marketing with ChatGPT & Google Gemini: LearnKartS
  • Customer Service with AI: AI CERTs
  • Introduction to Customer Service: CVS Health
  • Soft skills: Packt
  • Les Fondamentaux de la Négociation : ESSEC Business School
  • Innovative And Disruptive Thinking For Market Disruption: Alex Genadinik
  • Marketing Communications: The Customer's Journey: University of Arizona
  • Microsoft PowerPoint for Office 365: Part 1: Logical Operations
  • Automate Emails Fast: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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