IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, Research, European History, World History, Anthropology, Political Sciences, Psychology
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Leadership, Empowerment, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, IT Automation, DevOps
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security Awareness Training, Threat Modeling, Security Awareness, Cyber Threat Intelligence, Threat Management, Network Security, Information Privacy, Malware Protection, Incident Response, Mitigation
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, System Testing, Test Case, Test Automation, Development Testing, Test Planning, White-Box Testing, Code Coverage, Software Quality Assurance, Functional Testing, Test Data
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Hospitality Management, Hospitality, Marketing Channel, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Web Analytics, Marketing Strategies, Web Design and Development
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Usability Testing, Design Thinking, 3D Assets, Prototyping, Unity Engine, User Experience Design, Interaction Design, Conceptual Design, Human Centered Design, Design, User Research, Application Development, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Power BI, Databricks, Data Processing, Database Administration, Data Warehousing, Database Systems, Databases, Cloud Services, Data Architecture, NoSQL, Relational Databases, Cloud Storage, MySQL, Data Store, SQL, Database Management, Data Storage, Data Lakes
Beginner · Specialization · 3 - 6 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Skills you'll gain: Earned Value Management, Team Motivation, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Leadership and Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Meeting Facilitation, Agile Project Management, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Scope Management
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Individualized Education Programs (IEP), Special Education, School Psychology, Case Studies, Empathy & Emotional Intelligence, School Counseling, Community Mental Health Services, Student Support and Services, Social and Human Services, Mental Health, Preventative Care, Health Promotion, Behavior Management, Positive Behavior Support, Crisis Intervention
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Computer Security Incident Management, Network Monitoring, General Networking, Cyber Security Strategy, Crisis Management, Vulnerability Assessments, Cyber Risk, Risk Management
Beginner · Specialization · 3 - 6 Months