IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Mechanics, Problem Solving, Physics, Graphing, Mathematical Modeling, Algebra, Calculus, Physical Science, Applied Mathematics, Mechanical Engineering, Geometry, Trigonometry
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Non-Verbal Communication, Corporate Communications, Business Communication, Strategic Communication, Team Management, Interpersonal Communications, Communication, Negotiation, Public Speaking, Intercultural Competence, Business Management, Cultural Sensitivity, Cultural Diversity, Interviewing Skills
Mixed · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Cloud Computing, Information Technology, Cybersecurity, Linear Algebra, Critical Thinking, Simulations
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Generative AI Agents, Tool Calling, Agentic systems, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Quality Improvement, Process Improvement, Organizational Structure, Kanban Principles, Operational Efficiency, User Feedback, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Epidemiology, Pulmonology, Pollution Prevention, Sustainable Development, Public Health, Respiration, Environment Health And Safety, Health Disparities, Environmental Science, Environmental Monitoring, Health Assessment, Environmental Engineering, Physiology, Vulnerability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Autoencoders, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Deep Learning, Unsupervised Learning, Machine Learning Methods, Transfer Learning, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning, Artificial Intelligence, Computer Vision, Dimensionality Reduction, Model Evaluation
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Pandas (Python Package), Data Analysis, Exploratory Data Analysis, Data Manipulation, Jupyter, Matplotlib, Regression Analysis, Data Visualization, Programming Principles, Data Cleansing, Data Visualization Software, Python Programming, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prioritization, Negotiation, Conflict Management, Time Management, Stress Management, Communication, Critical Thinking, Problem Solving, Self-Awareness, Emotional Intelligence, Business Priorities, Complex Problem Solving, Communication Strategies, Courage, Professionalism, Creative Problem-Solving, Personal Development, Business Ethics, Empathy, Goal Setting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Computer Graphics, Visualization (Computer Graphics), 3D Assets, Design Software, Graphical Tools, Product Design, Graphic Design
Beginner · Guided Project · Less Than 2 Hours