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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Gathering for Secure Software Development

    Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    685 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Merchandising

    Skills you'll gain: Merchandising, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Retail Management, Retail Sales, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Analysis, Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    60 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA Security+ Certification (SY0-701): The Total Course

    Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Cyber Threat Intelligence, Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Metasploit, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    38 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Create a Product Design Brainstorming with Miro

    Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Workflow Management, User Centered Design, Teamwork, Collaborative Software, Collaboration, Innovation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    75 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    A

    Arizona State University

    AI Foundations: Prompt Engineering with ChatGPT

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Large Language Modeling, Responsible AI, LLM Application

    4.1
    Rating, 4.1 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Operations, with Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    365 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure Machine Learning for Data Scientists

    Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Cloud Management, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Virtual Machines, Application Deployment, Data Pipelines

    4.3
    Rating, 4.3 out of 5 stars
    ·
    176 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Italiano

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    Preparing for Your CertNexus Certification Exam

    Skills you'll gain: Learning Strategies, Test Planning, Goal Setting, Productivity, Registration, Professional Development, System Requirements, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    168 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    Designing an SAP Solution

    Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    93 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fractal Analytics

    Behavior Architecture - Understanding Human Behavior

    Skills you'll gain: Case Studies, Decision Making, Human Learning, Applied Behavior Analysis, Behavior Management, Behavioral Economics, Human Development, Psychology, Critical Thinking, Empathy, Emotional Intelligence, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Requirements Gathering for Secure Software Development: University of Colorado System
  • Introduction to Merchandising: Coursera
  • CompTIA Security+ Certification (SY0-701): The Total Course: Packt
  • Create a Product Design Brainstorming with Miro: Coursera
  • AI Foundations: Prompt Engineering with ChatGPT: Arizona State University
  • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Microsoft Azure Machine Learning for Data Scientists: Microsoft
  • Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
  • Preparing for Your CertNexus Certification Exam: CertNexus
  • GenerativeAI for Customer Success: Coursera

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