IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Networking, User Accounts, Network Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Image Analysis, Computer Vision, Matlab, Geospatial Information and Technology, Medical Imaging, Estimation, Artificial Intelligence and Machine Learning (AI/ML), Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Ansible, Devops Tools, Containerization, Docker (Software), Artifactory, Kubernetes, Prometheus (Software), Apache Maven, GitHub, SonarQube, CI/CD, DevOps, Continuous Integration, Version Control, Application Deployment, Build Tools, Continuous Deployment, Grafana, Application Performance Management, Continuous Delivery
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Cyber Attacks, Security Engineering, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management
Intermediate · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Pain Management, Cognitive Behavioral Therapy, Neurology, Chronic Diseases, Stress Management, Empathy, Mental Health, Physical Therapy, Psychology, Patient Education and Support, Mindfulness, Mental Health Therapies, Emotional Intelligence, Patient Evaluation
Mixed · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Application Development, Linux Commands, Devops Tools, Operating System Administration, General Networking, Web Applications, Network Switches, Cloud Applications, Java, DevOps, Computer Programming, Node.JS, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Usability, Engineering Software, Manufacturing Processes, Engineering Analysis
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Responsible AI, Gemini, Claude Code, Artificial Intelligence, Communication, Social Skills, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Energy and Utilities, Oil and Gas, Electrical Power, Environmental Science, Environment, Economics, Sustainable Technologies, Physics, Climate Change Mitigation, Chemistry, Emerging Technologies
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks