IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yonsei University
Skills you'll gain: Wireless Networks, Telecommunications, Apple iOS, Display Devices, Product Planning, Android (Operating System), Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Peripheral Devices, Market Trend, Technical Standard
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Business Solutions, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Securities (Finance), Equities, Investments, Financial Analysis, Financial Market, Corporate Finance, Business Valuation, Financial Modeling, Finance, Return On Investment, Risk Analysis, Cash Flows, Growth Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Networking, User Accounts, Network Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Open Mindset, Planning, Critical Thinking, Problem Solving, Dealing With Ambiguity
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Pain Management, Public Health, Health Policy, Substance Abuse, Research, Hospice, Epidemiology, Chronic Diseases, Oncology, Pharmacology, Mental Health, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Financial Statement Analysis, Annual Reports, Financial Statements, Financial Analysis, Financial Reporting, Accounting, Management Reporting, Financial Accounting, Income Statement, Balance Sheet, Risk Analysis, Business Acumen, Cash Flows
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, Physical Science, Science and Research, World History, Research, Scientific Methods, Chemistry, Biology
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Cryptography, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Cyber Attacks, Key Management, Infrastructure Security, Public Key Infrastructure, Authentications, Mobile Security, Data Integrity, Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Change, Emotional Intelligence, Culture Transformation, Social Justice, Empathy, Conflict Management, Leadership, Business Strategy
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks