Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Technion - Israel Institute of Technology
Skills you'll gain: Innovation, Creative Problem-Solving, Team Building, Ideation, Creative Thinking, Entrepreneurship, Visionary, Initiative and Leadership, New Product Development, Design and Product, Strategic Planning, Persistence, Overcoming Obstacles, Analysis
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Selenium (Software), Debugging, Software Testing, Unit Testing, Test Automation, UI Components, Web Applications, Test Case, Development Environment, Python Programming
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Writing, Culture, Liberal Arts, Editing, Cultural Diversity, Peer Review, Proofreading, Research, Sociology, Style Guides, Creativity, Learning Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Auditing, AI Product Strategy, Compliance Auditing, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Data Security, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Storytelling, Canva (Software), Graphical Tools, Animations, Content Creation, Graphic Design, Design and Product, Business, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Database Systems, Relational Databases, Database Management, SQL, Databases, Database Design, Database Architecture and Administration, Information Systems, MySQL, Data Modeling, Transaction Processing, Information Systems Security, Performance Tuning, Conceptual Design
Intermediate · Course · 1 - 3 Months

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Human Computer Interaction, Automation, User Interface (UI) Design, Robotic Process Automation, Excel Macros, Business Process Automation, Desktop Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Analytics, LLM Application, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Systems Thinking, Epidemiology, Social Network Analysis, Simulations, Network Analysis, Public Health, Agentic systems, Social Determinants Of Health, Behavioral Health, Economics, Software Installation
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Environmental Resource Management, Sustainable Engineering, Environment, Environmental Science, Resource Utilization, Materials science, Supply And Demand, Economics, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Cloud Management, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Virtual Machines, Application Deployment, Data Pipelines
Intermediate · Course · 1 - 4 Weeks