Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Electrical Engineering, Physics, Materials science, Applied Mathematics, Mechanics, Electronics, Engineering Analysis, Differential Equations, Mathematical Modeling, Calculus
Advanced · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Microservices, Spring Boot, Software Architecture, API Gateway, Spring Framework, Service Oriented Architecture, Cloud Computing Architecture, Load Balancing, Systems Architecture, Web Services, Cloud Services, Software Design Patterns, Scalability, Restful API
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Design Thinking, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Creativity, Collaboration, Empathy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Classroom Management, Behavioral Management, Student Support and Services, Constructive Feedback, Education Software and Technology, Registration, Communication
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Large Language Modeling, Responsible AI, LLM Application
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Liberal Arts, Social Justice, Research, Policy Analysis, Science and Research, Ethical Standards And Conduct, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Analysis Expressions (DAX), Excel Formulas, Visual Basic (Programming Language), Productivity Software, Data Transformation, Debugging, Spreadsheet Software, Data Cleansing, Automation, Strategic Decision-Making, Programming Principles
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Human Learning, Psychology, Magnetic Resonance Imaging, Medical Imaging, Neurology, Research Methodologies, Research, Human Development, Learning Theory, Scientific Methods, Child Development
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Hazard Analysis, Equipment Design, Risk Management Framework, Control Systems, Product Testing, Failure Analysis, Automation, Torque (Physics)
Beginner · Course · 1 - 4 Weeks