Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Strategies, Marketing, Campaign Management, ChatGPT, AI Personalization, Databases, Automation, Customer Insights, Project Planning, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Proofreading, Editing, Technical Writing, Technical Communication, Business Writing, Business Correspondence, Writing, Technical Management, Report Writing, Concision, Grammar, Persuasive Communication, Target Audience, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Web Applications, Web Design and Development, Web Development Tools, Web Design, Web Content
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Windows PowerShell, Scripting, Operating System Administration, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Data Import/Export, Service Management, Cloud Computing, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Strategic Thinking, Business Ethics, Business Planning, Business Metrics, Key Performance Indicators (KPIs), Performance Measurement, Stakeholder Engagement, Goal Setting, Business Priorities, Business Analysis, Business Leadership, Value Propositions, Performance Metric
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Presentation, LLM Application, Data Wrangling, Real Time Data, Dashboard, Large Language Modeling, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Political Sciences, European History, Ancient History, Policy Analysis, Research, Creativity, Investigation, Cultural Diversity, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Logo Design, Prompt Engineering, Brainstorming, Creative Design, Brand Strategy, Branding, Graphic and Visual Design, ChatGPT, Color Theory, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Automation, No-Code Development, IT Automation, Business Process Automation, Self Service Technologies, Workflow Management, Productivity Software, Digital Transformation, Process Optimization, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours