Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Politecnico di Milano
Skills you'll gain: Amazon Elastic Compute Cloud, Cloud Development, Amazon Web Services, Cloud Computing Architecture, Hardware Architecture, Cloud Applications, Performance Tuning, Computer Architecture, Distributed Computing, Development Environment, Software Development Tools, System Design and Implementation, Programming Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Development, Infrastructure As A Service (IaaS), Ubuntu, Application Deployment, Linux, Web Applications, Node.JS, MongoDB
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Fraud detection, Keras (Neural Network Library), Tensorflow, Deep Learning, Dimensionality Reduction, Exploratory Data Analysis, Anomaly Detection, Data Processing, Data Visualization, Data Synthesis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Cyber Security Assessment, Malware Protection, Automation, Human Machine Interfaces
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, AI Personalization, Ideation, Instructional Design, Brainstorming, Design Strategies, Content Creation, Persona Development, Professional Development
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Network Architecture, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Security Awareness, Threat Modeling, Network Protocols, Network Troubleshooting
Intermediate · Specialization · 1 - 3 Months

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Education Software and Technology, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Engineering Analysis, Electronic Systems, Mathematical Modeling, Problem Solving, Applied Mathematics, Advanced Mathematics, Calculus, Trigonometry
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Pulmonology, Obstetrics And Gynecology, Respiration, Anatomy, Urology, Cardiology, Urinalysis, Patient Evaluation, Immunology, Hematology, Hemodynamics, Nephrology, Capillary, Gynecology, Physiology, Pathology, Clinical Nutrition, Medical Terminology, Biology, Lifelong Learning
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Code Review, Debugging, Scripting, Python Programming, Programming Principles, Software Development
Intermediate · Guided Project · Less Than 2 Hours