Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Self-Awareness, Talent Sourcing, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Sustainability Standards, Interactive Learning, Sustainable Business, Sustainable Architecture, Sustainable Technologies, Corporate Sustainability, Training Programs, Construction, Student Engagement, Environmental Issue, Key Performance Indicators (KPIs), Environmental Engineering, Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Planning, Product Management, Market Analysis, Process Mapping, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

Codio
Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, Animations, Image Analysis, Image Quality, ChatGPT, Visualization (Computer Graphics), Computer Graphics, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI, LLM Application, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Server Side, Application Programming Interface (API), Web Development, Web Applications
Intermediate · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Employee Engagement, Organizational Leadership, Leadership, Team Motivation, Culture Transformation, Industrial and Organizational Psychology, Personal Development, Goal Setting, Self-Awareness, Stress Management
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Git (Version Control System), Android Jetpack, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, User Interface (UI), Kotlin, Wireframing, User Flows
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Active Directory, Scripting, IT Automation, Network Monitoring, Scripting Languages, Microsoft Windows, Windows Servers, User Accounts, Event Monitoring, Command-Line Interface, Network Administration, Remote Access Systems, User Interface (UI), Server Administration, HTML and CSS, Data Import/Export, Software Documentation, Authentications
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Flutter (Software), Mobile Development, React Native, Apple iOS, iOS Development, Android Development, UI Components, Application Deployment, Databases, User Interface (UI) Design, Product Support, Google Analytics, Marketing Strategies
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions
Advanced · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: Industrial and Organizational Psychology, Lifelong Learning, Professionalism, Professional Development, Social Sciences, Organizational Change, Adaptability, Ethical Standards And Conduct, Organizational Structure, Sociology, Psychology, Employee Engagement, Organizational Effectiveness, Leadership, Personal Development, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Routers, Local Area Networks, Hardening, Virtual Private Networks (VPN), Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months