IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Stanford University
Skills you'll gain: Cooking, Meal Planning And Preparation, Health Promotion, Health Education, Nutrition and Diet, Public Health, Behavior Management, Cultural Diversity, Health Informatics, Chronic Diseases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Prompt Engineering Tools, Data Analysis, Dashboard, Real Time Data, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Visualization Software, AI Workflows, AI Personalization, Statistical Analysis, Python Programming, Data Cleansing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: JSON, Javascript, Ajax, JavaScript Frameworks, Web Development Tools, Software Testing, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Web Servers, Data Validation, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Collaborative Software, Microsoft Office, Power Apps Component Framework, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Income Statement, Portfolio Management, Capital Expenditure, Equities, Cash Flows, Corporate Finance, Forecasting, Cash Flow Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Prometheus (Software), Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Cloud Computing Architecture, Firewall, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Network Planning And Design, Network Security, Network Routing, Site Reliability Engineering, Virtual Private Networks (VPN)
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Generative AI, Technology Roadmaps, Critical Thinking, Innovation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Prometheus (Software), Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Routing, Site Reliability Engineering, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Test Case, JavaScript Frameworks, Unit Testing, Test Tools, UI Components, Development Testing, Context Management, Data Sharing
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Dashboard, Data Warehousing, Extract, Transform, Load, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Data Management, Relational Databases, Databases, Data Architecture, Exploratory Data Analysis, Excel Formulas, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months