IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Oil and Gas, Hazard Analysis, Safety Standards, Environmental Resource Management, Energy and Utilities, Environmental Regulations, Petroleum Industry, Environment Health And Safety, Environmental Engineering, Plant Operations and Management, Waste Minimization, Chemical Engineering, Risk Analysis, Failure Mode And Effects Analysis, Electric Power Systems, Sustainable Technologies, Process Control, Process Engineering, Equipment Design
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy, Compassion, Emotional Intelligence, Social Skills, Self-Awareness, Personal Development, Professional Development, Active Listening, Leadership, Curiosity, Mindfulness
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

ISAE-SUPAERO
Skills you'll gain: New Product Development, Emerging Technologies, Innovation, Sustainable Engineering, Engineering, Manufacturing Processes, Mechanical Engineering, Environmental Issue, Thermal Management, Chemistry, Physics
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Manufacturing Operations, Production Planning, Digital Transformation, Technology Strategies, Business Modeling, Product Lifecycle Management, Internet Of Things, Simulation and Simulation Software, Emerging Technologies, Real Time Data, Trend Analysis, Risk Analysis, Business
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Active Listening, Language Learning
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Environmental Resource Management, Sustainable Engineering, Environment, Environmental Science, Resource Utilization, Materials science, Supply And Demand, Economics, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: AI Enablement, Artificial Intelligence, Materials science, Artificial Neural Networks, Image Analysis, Computer Vision, Manufacturing Processes, Machine Learning, Process Control
Beginner · Course · 1 - 3 Months

Digital Marketing Institute
Skills you'll gain: Social Media Marketing, Social Media Management, Facebook, Instagram, Target Audience, Advertising Campaigns, Social Media Campaigns, Social Media Strategy, Web Analytics, Digital Advertising, Brand Awareness, Performance Measurement, Content Creation
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management, Prioritization, Service Level, Resource Utilization
Intermediate · Course · 1 - 4 Weeks