Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Law, Regulation, and Compliance, Education and Training, Economics, Social Sciences
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Language Competency
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Middleware, Cloud Development, Cloud Applications, Distributed Computing, Data Storage Technologies, Cloud Services, Event-Driven Programming, Communication, Real Time Data, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Data Ethics, Cyber Governance, Security Controls, Cyber Risk, Data Access, Encryption, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Visualization, Data Transformation, Data Cleansing, Business Intelligence, Data Storytelling, Interactive Data Visualization, Dashboard, Data Analysis, Business Reporting, Microsoft Excel, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Linux Administration, File Systems, Ubuntu, Remote Access Systems, Operating System Administration, Linux Commands, File Management, Red Hat Enterprise Linux, System Configuration, Software Installation, Command-Line Interface, Operating Systems, Systems Administration, Authorization (Computing), Virtualization, Virtual Machines, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Version Control, Application Deployment, Cloud Storage, Web Design and Development, Public Cloud
Beginner · Guided Project · Less Than 2 Hours

The University of Chicago
Skills you'll gain: Education and Training, Teaching, Public History, Higher Education, Social Studies, Common Core Standards, Economics, Policy, and Social Studies, Public Policies, Policy Analysis, Political Sciences, Research, Governance, Socioeconomics
Mixed · Course · 1 - 3 Months

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Clinical Trials, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Security Controls, Cryptography, Security Engineering, Application Security, Vulnerability Assessments, Information Systems Security, Encryption, Cybersecurity, Hardening, Infrastructure Security, Computer Security, Threat Modeling, Network Security, Public Key Infrastructure, Authentications, Data Integrity
Intermediate · Course · 1 - 4 Weeks