Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Coursera
Skills you'll gain: Storytelling, Editing, Writing and Editing, Public Speaking, Writing, Proofreading, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Self-Awareness, Innovation, Personal Development, Sustainable Development, Empowerment, Entrepreneurship, Action Oriented, Creative Problem-Solving, Social Work, Professional Development, Visionary, Corporate Sustainability, Adaptability, Business, Collaboration
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Case Law, Court Systems, Legal Research, Social Justice, Law, Regulation, and Compliance, Social Studies, Civil Law, Policy Analysis, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Development, Infrastructure As A Service (IaaS), Ubuntu, Application Deployment, Linux, Web Applications, Node.JS, MongoDB
Intermediate · Course · 1 - 3 Months

Nanjing University
Skills you'll gain: Systems Thinking, Economics, European History, World History, Social Sciences, Socioeconomics, Political Sciences, International Relations, Sociology, Economic Development, Labor Law, Research
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Scientific Methods, Persuasive Communication, Digital Communications, Threat Detection, Interpersonal Communications, Public Policies, Policy Development, Content Creation, Social Sciences, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Process Optimization, Operational Efficiency, Procurement, Supplier Relationship Management, Vendor Management, Cost Management, Compliance Management, Automation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Amazon Elastic Compute Cloud, Cloud Development, Amazon Web Services, Cloud Computing Architecture, Hardware Architecture, Cloud Applications, Performance Tuning, Computer Architecture, Distributed Computing, Development Environment, Software Development Tools, System Design and Implementation, Programming Principles
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, Data Ethics, AI Product Strategy, Technology Strategies, Artificial Intelligence, Business Ethics, Strategic Leadership, Artificial Intelligence and Machine Learning (AI/ML), Project Management, Law, Regulation, and Compliance, Resource Allocation, Ethical Standards And Conduct, Decision Making, Generative AI
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks