Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Strategic Planning, Planning, Team Oriented, Goal Setting, Expectation Management, Conscientiousness, Professionalism, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Test Automation, Test Tools, Software Testing, Automation, Node.JS, Configuration Management
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Mechanics, Physics, Vibrations, Advanced Mathematics, Mathematical Modeling, Differential Equations, Calculus, Trigonometry, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Statement Analysis, Financial Statements, Operations Management, Financial Analysis, Selling Techniques, Business, Sales, Balance Sheet, Sales Process, Business Management, Marketing, Logistics, Economics, Advertising, Marketing Strategies, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, API Design, Application Deployment, Application Programming Interface (API), Authentications, User Accounts, Email Automation, Debugging, Back-End Web Development, Software Testing, Development Testing, Software Development, Database Development, Continuous Integration
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Diversity and Inclusion, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Spring Boot, Hibernate (Java), Web Applications, Application Development, Application Deployment, Restful API, Application Frameworks, Bootstrap (Front-End Framework), Development Environment, Model View Controller, Java Platform Enterprise Edition (J2EE), UI Components, Authentications, Databases
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Semantic Web, Web Content, Information Architecture, Web Design and Development, Web Development, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Cyber Risk, Risk Management, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery
Intermediate · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: Employee Engagement, Organizational Leadership, Leadership, Team Motivation, Culture Transformation, Industrial and Organizational Psychology, Personal Development, Goal Setting, Self-Awareness, Stress Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HVAC, Building Services Engineering, Equipment Design, Thermal Management, Mechanical Engineering, Facility Repair And Maintenance, Mechanical Design, Energy and Utilities, Safety Standards, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Predictive Modeling, Business Transformation, Decision Making, Strategic Decision-Making, Forecasting, Technology Strategies, Emerging Technologies, Business Strategies, Leadership, Market Analysis
Beginner · Course · 1 - 4 Weeks