IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Product Demonstration, Web Content, Video Production, Presentations, Marketing Materials, Graphic Design, Data Visualization, Company, Product, and Service Knowledge, Video Editing, Web Design, Team Oriented, Storytelling, Content Marketing
Intermediate · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Construction Engineering, Plumbing, Petroleum Industry, Building Codes, Civil Engineering, Construction Management, Oil and Gas, Construction, Energy and Utilities, Mechanical Engineering, Facility Repair And Maintenance, Safety Standards, Engineering Documentation, Manufacturing Standards, Mechanical Design, Design Specifications, Engineering Design Process, Materials science
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, Entrepreneurship, Strategic Partnership, Process Mapping, Sprint Planning, AI Enablement, Brainstorming, Growth Strategies, Business Planning, New Business Development, Problem Solving
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Threat Modeling, Security Management, Risk Management, Business Continuity Planning, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Risk Appetite, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Enterprise Security, Cloud Computing, Malware Protection, IT Management, Information Assurance, Test Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Anomaly Detection, AI Personalization, Internet Of Things, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Wireless Networks, Generative AI, Emerging Technologies, Generative AI Agents, Network Performance Management, Digital Communications, Network Architecture, Computer Networking, Network Protocols, Communication, System Design and Implementation
Advanced · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Application Security, Secure Coding, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Threat Modeling, Debugging, Systems Design
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, OSI Models, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Splunk, Dashboard, Data Transformation, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Ad Hoc Reporting, Real Time Data, Data Modeling, Continuous Monitoring, Taxonomy
Intermediate · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Research, Peer Review, Report Writing, Business Consulting, Management Consulting, Analysis, Business Reporting, Data Visualization, Organizational Strategy, Business Analytics, Competitive Analysis, Business Strategy, Presentations
Mixed · Course · 1 - 3 Months