IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Business Analytics, Data Visualization Software, Business Intelligence, Analytical Skills, Exploratory Data Analysis, Data Quality, Data-Driven Decision-Making, Extract, Transform, Load, Data Manipulation, Pandas (Python Package), Data Cleansing, Jupyter, Data Processing, SQL, Python Programming, Application Programming Interface (API)
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Enablement, Organizational Change, Generative AI Agents, Business Transformation, Stakeholder Communications, Organizational Development, Business Communication, Communication, Internal Communications, Employee Training, Workforce Development, Stakeholder Engagement, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Operating Cost, Cost Management, Strategic Decision-Making, Profit and Loss (P&L) Management, Product Assortment, Price Negotiation, Capacity Management, Decision Making, Forecasting, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Immunology, Exercise Science, Physical Therapy, Public Health and Disease Prevention, Research, Cultural Responsiveness, Mindfulness, Stress Management, Chronic Diseases, Respiration, Mental Health Therapies
Beginner · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Cloud Applications, Cloud Computing, Cloud Infrastructure, Distributed Computing, Virtualization, Data Store, Software Systems, Multi-Tenant Cloud Environments, Virtual Machines, Scalability, Apache Hadoop
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Analysis, Data Visualization, Data Ethics, Data-Driven Decision-Making, Exploratory Data Analysis, Applied Mathematics, Statistics, Computer Science
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, Configuration Management, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Business Reporting, Data Manipulation, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months