Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Professionalism, Engineering Management, Personal Integrity, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Debugging, Integrated Development Environments, Git (Version Control System), GitHub, Development Environment, Software Development
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Unstructured Data, Big Data, Data Analysis, Data Processing, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Analysis, Natural Language Processing, Technical Writing, Algorithms
Mixed · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Kubernetes, Microservices, Containerization, Cloud-Native Computing, Docker (Software), DevOps, Application Deployment, YAML, General Networking, Scalability, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Unix Commands, Linux, System Configuration, Linux Administration, File Management, Programming Principles, Software Installation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Regulatory Requirements, Environmental Regulations, Regulation and Legal Compliance, Project Closure, Operations, Operational Analysis, Plant Operations and Management, Manufacturing Operations, Environment and Resource Management, Manufacturing and Production, Sustainable Development, Workforce Development, Environment Health And Safety, Prospecting and Qualification, Environment
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Strategic Partnership, Process Mapping, Sprint Planning, Brainstorming, Growth Strategies, Price Negotiation, New Business Development, Problem Solving
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Docker (Software), Containerization, Microservices, DevOps, Application Deployment, Cloud-Native Computing, Software Architecture, Enterprise Application Management, Linux Administration, CI/CD, Virtualization, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Cross-Functional Team Leadership, Teamwork, Leadership and Management, Lean Six Sigma, Process Improvement, Business Metrics, Collaboration, Project Management, Organizational Structure, Leadership
Intermediate · Course · 1 - 4 Weeks