Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Continuous Deployment
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Business Planning, Product Management, Market Analysis, Process Mapping, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Electrical Systems, Electronic Components, Problem Solving, Mechanics, Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols
Advanced · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Professionalism, Engineering Management, Personal Integrity, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Logo Design, Prompt Engineering, Brainstorming, Creative Design, Brand Strategy, Branding, Graphic and Visual Design, ChatGPT, Color Theory, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Versioning, Software Configuration Management, Collaborative Software, Software Development, Software Installation, Devops Tools, File Management, Linux, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Journals, Organizational Skills, Document Management, Information Architecture, Content Management, Network Analysis, System Configuration
Beginner · Guided Project · Less Than 2 Hours