Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Google Cloud
Skills you'll gain: Collaborative Software, Identity and Access Management, Looker (Software), User Accounts, Data Management, Data Security, Auditing, Authorization (Computing), Customer Support, Data Sharing, Scheduling, Report Writing, Administration
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Collaborative Software, Integrated Development Environments, Program Development, Debugging, Development Environment, Technical Writing, Generative AI, Computer Programming, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Team Management, Microsoft 365, Productivity Software, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Identity and Access Management, Authentications, AWS Identity and Access Management (IAM), User Provisioning, OAuth, User Accounts, Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Cryptographic Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Performance Metric, Artificial Intelligence, Strategic Leadership, Responsible AI, Strategic Decision-Making, Data Quality, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Algorithms, Artificial Neural Networks, Data Validation, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM Cognos Analytics, Database Design, Data Transformation, Data Mart, Star Schema, Data Modeling, MySQL, Dashboard, Data Architecture, Data Pipelines, PostgreSQL, Statistical Reporting, IT Automation, SQL
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Software Development, Continuous Delivery, Software Installation, Linux Administration
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Climate Change Adaptation, Health Equity, Design Thinking, Professional Development, Environmental Issue, Ethical Standards And Conduct, Advocacy, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Social Determinants Of Health, Personal Development, Environmental Science, Health Education, Environment and Resource Management, Climate Change Mitigation, Sustainable Development, Physical Science, Energy and Utilities
Beginner · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Structural Engineering, Construction Engineering, Construction, Engineering Management, Equipment Design, Construction Management, Engineering Practices, Hydraulics, Architecture and Construction, Mechanics, Safety Standards, Engineering, Mechanical Design, Engineering Calculations, Civil Engineering, Structural Analysis, Mechanical Engineering, Hazard Analysis, Construction Inspection, Engineering Analysis
Advanced · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Cultural Diversity, Digital Transformation, Workforce Development, Community Development, Professional Development, Ethical Standards And Conduct, Computer Literacy, Technology Strategies, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Analysis, Communication Systems, Verification And Validation, Systems Design, Data Modeling, Programming Principles, Software Design, Software Architecture, Network Protocols, Algorithms
Advanced · Course · 1 - 4 Weeks