Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Innovation, Organizational Structure, Competitive Analysis, Business Strategy, Organizational Strategy, Business Strategies, Research, Strategic Thinking, Business Research, Case Studies, Presentations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Thought Leadership, Influencing, Communication, Self-Awareness, Lifelong Learning, Professional Networking, Leadership, Professional Development, LinkedIn, Personal Development, Emotional Intelligence, Branding, Growth Mindedness, Social Media Strategy, Adaptability
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Programming, Program Development, Data Structures, Linux, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Analysis, Data Analysis, Mobile Banking, Data Collection
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Cybersecurity, Threat Management, Security Controls, Cyber Security Strategy, Threat Detection, Cyber Security Policies, Security Awareness, Computer Security Awareness Training, Cyber Risk, Data Security, Network Security, Enterprise Security, Information Assurance, Incident Response, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Systems, Electrical Power, Torque (Physics), Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Electrical Engineering, Control Systems, Engineering Calculations, Low Voltage, Electronics, High Voltage, Machine Controls, Semiconductors, Test Equipment, Thermal Management, Design Specifications
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Predictive Modeling, Data Visualization, Statistical Analysis, Data Manipulation, Data Analysis, Data Science, Pandas (Python Package), Data Visualization Software, Statistics, Data Wrangling, Data Cleansing, Analytics, Data Processing, Data-Driven Decision-Making, Business Analytics, Exploratory Data Analysis, Machine Learning, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Verification And Validation, Systems Analysis, Systems Design, Computational Logic, Data Structures, Theoretical Computer Science, Distributed Computing, Algorithms, Logical Reasoning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Caregiving, Long Term Care, Dignity in Care, Care Management, Health Care, Surveys, Socioeconomics, Cultural Diversity, Social Justice, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols
Advanced · Course · 3 - 6 Months