Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Information Architecture, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Data-Driven Decision-Making, Data Lakes, Analytics, Data Architecture, Data Warehousing, Data Management, Data Analysis, Big Data, Business Analytics, Data Storage, Amazon Web Services, Machine Learning, Data Strategy
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Enterprise Risk Management (ERM), Risk Management Framework, AI Product Strategy, Risk Management, Governance Risk Management and Compliance, Data Ethics, Business Risk Management, Compliance Management, Generative AI Agents, Risk Mitigation, Risk Analysis, Regulatory Compliance, Governance, Mitigation
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Strategy, Strategic Thinking, Global Marketing, International Finance, Market Opportunities, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Codio
Skills you'll gain: Matplotlib, Version Control, Text Mining, GitHub, Large Language Modeling, Django (Web Framework), Package and Software Management, Platform As A Service (PaaS), Plot (Graphics), Application Deployment, Object-Relational Mapping, Natural Language Processing, Data Visualization Software, Unit Testing, Data Visualization, Jupyter, Development Environment, LLM Application, Virtual Environment, Python Programming
Intermediate · Specialization · 1 - 3 Months

Sciences Po
Skills you'll gain: Transportation Operations, Social Studies, Demography, Social Sciences, Public Safety and National Security, Community Development, Environmental Issue, Public Policies, Education and Training, Sociology, Cultural Diversity, Culture, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours

Scrimba
Skills you'll gain: Javascript, JavaScript Frameworks, Web Development, Application Development, Web Applications, JSON, Event-Driven Programming, Object Oriented Programming (OOP), Programming Principles, Computer Programming, Software Engineering, Functional Design, Computer Science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Data Visualization, Large Language Modeling, Text Mining, Scatter Plots, Data Visualization Software, Unstructured Data, Histogram, Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Teaching, Education Software and Technology, Interactive Learning, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Ajax, Cascading Style Sheets (CSS), JavaScript Frameworks, UI Components, Restful API, Web Applications, Web Development, Javascript, Application Development, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours