Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of California, Irvine
Skills you'll gain: Diversity Awareness, Workplace inclusivity, Self-Awareness, Diversity and Inclusion, Personal Development, Empathy, Behavioral Economics, Decision Making, Psychology, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Agile Software Development, Project Management Software, Program Management, Responsible AI, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Stakeholder Communications, Machine Learning, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Multi-Cloud, Cloud Computing Architecture, Cloud Computing, Cloud Services, Terraform, Kubernetes, Cloud Infrastructure, Application Deployment, Cloud Platforms, Cloud-Native Computing, Containerization, Hybrid Cloud Computing, Microsoft Azure, Infrastructure as Code (IaC), Amazon Web Services, Threat Modeling
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Virtual Environment, Graphical Tools, Design Elements And Principles, Data Sharing, Graphic and Visual Design, Design, Graphic Design, Content Creation, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Data Ethics, Microsoft Copilot, Generative AI, Training and Development, Instructional Design, ChatGPT, Productivity Software, Education Software and Technology, AI Personalization, Prompt Engineering, Developing Training Materials, Learning Management Systems, Innovation, Ethical Standards And Conduct, Case Studies, Automation
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Awareness, Culture, Cultural Responsiveness, Intercultural Competence, Teaching, Cultural Diversity, Instructing, Curriculum Planning, Mathematics Education, Cultural Sensitivity, Education and Training, English Language, Language Learning, Pedagogy, Diversity Equity and Inclusion Initiatives, Student Engagement, Lesson Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Ethics, Big Data, Cybersecurity, Pedagogy, Data Security, Cryptography, Information Privacy, Encryption, Responsible AI, AI Personalization, Computer Science, Information Technology, Informatics, Web Servers, Machine Learning, Supervised Learning, Artificial Neural Networks
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Credit Risk, Lending and Underwriting, Risk Analysis, Risk Management, Business Risk Management, Case Studies, Financial Analysis, Financial Statement Analysis, Corporate Finance, Stakeholder Communications, Balance Sheet, Cash Flows
Intermediate · Course · 1 - 4 Weeks