Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Skills you'll gain: Marketing Design, Organizational Structure, Marketing Collateral, Graphic Design, Presentations, Dashboard, User Accounts
Intermediate · Guided Project · Less Than 2 Hours
Starweaver
Skills you'll gain: Responsible AI, Business Strategy, Strategic Leadership, Technology Strategies, Organizational Strategy, Strategic Decision-Making, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Return On Investment, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Make.com, Social Media Content, Instagram, ChatGPT, Prompt Engineering, Generative AI, Content Creation, Social Media Marketing, Automation, Google Docs, Social Media, Social Media Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Data Validation, Excel Formulas, Data Visualization, Excel Macros, Spreadsheet Software, Email Security, Setting Appointments, Meeting Facilitation, Collaborative Software, Sales Presentations, Productivity Software, Version Control, Virtual Teams, Business Communication
Beginner · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Marketing Analytics, Exploratory Data Analysis, Predictive Modeling, Analytical Skills, Business Analytics, Regression Analysis, Data Analysis, Data Validation, Data Visualization
Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Program Management, Project Management Life Cycle, Stakeholder Management, Communication Planning, Project Management, Project Management Institute (PMI) Methodology, Milestones (Project Management), Project Closure, Resource Management, Scope Management, Risk Management, Budget Management, Portfolio Management, Performance Reporting, Organizational Strategy, Benefits Administration, Professional Networking
Advanced · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Manufacturing Processes, Equipment Design, Manufacturing and Production, Systems Of Measurement, Process Analysis, Process Control, Materials science, Laboratory Testing, Safety Training
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Product Promotion, Marketing Materials, Promotional Strategies, Product Knowledge, Design, Presentations, Dashboard, Graphic and Visual Design, Creative Design, Graphical Tools, Graphic Design, Selling Techniques, Sales
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Environment, Ancient History, Peer Review, Laboratory Testing, Timelines, World History
Beginner · Course · 1 - 4 Weeks