Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Macquarie University
Skills you'll gain: Threat Modeling, Incident Response, Cyber Governance, Cyber Security Strategy, Threat Management, Cyber Risk, Cybersecurity, Cyber Attacks, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Threat Detection, Leadership, Compliance Management, Leadership and Management, Governance, Risk Management, ISO/IEC 27001, NIST 800-53, Resilience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, HTML and CSS, UI Components, Web Content, Web Design and Development, Content Management
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Microsoft Windows, Operating Systems, System Support, Package and Software Management, SQL Server Reporting Services, Network Troubleshooting, Hyper-V, Enterprise Architecture, IT Infrastructure
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Development, Web Applications, Web Design and Development, Cascading Style Sheets (CSS), Web Design
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Robotic Process Automation, Artificial Intelligence, Automation, Graph Theory, Algorithms, Computer Vision, Data Structures, Python Programming, Simulations, Real Time Data
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, User Interface (UI) Design, Web Content, Generative AI, Development Environment, Javascript, Web Servers, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, Selenium (Software), GitHub, Git (Version Control System), Performance Testing, Continuous Integration, CI/CD, Apache Maven, Version Control, Test Automation, Browser Compatibility, Test Tools, Object Oriented Programming (OOP), Test Data, Integration Testing, Java Programming, Java, Test Case, Unit Testing, Software Testing
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Application Deployment, Cloud Computing Architecture, Performance Tuning, Infrastructure Architecture, Computer Architecture, Artificial Intelligence, Hardware Architecture, Systems Architecture
Intermediate · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Reconciliation, Tax Compliance, Compliance Management, Compliance Reporting, Tax Management, Sales Tax, Fraud detection, Tax, Document Management, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Accounting Records, Business Process Automation, Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Empathy, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Decision Making, Planning, Behavioral Economics, Research
Beginner · Course · 1 - 4 Weeks