Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Systems, Electric Power Systems, Environmental Regulations, Power Electronics, Safety Standards, Sustainable Design, Sustainable Technologies, Energy and Utilities, High Voltage, Sustainable Development, Electrical Engineering, Scalability, Wireless Networks, Capacity Management, Control Systems, Emerging Technologies, Real Time Data
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Physics, Engineering Calculations, Applied Mathematics, Advanced Mathematics, Physical Science, Mathematical Modeling, Trigonometry, Calculus, Linear Algebra, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Financial Market, Decision Making, Finance, Business Valuation, Capital Markets, Return On Investment, Equities, Securities (Finance), Corporate Finance, Financial Analysis, Investments, Risk Analysis, Economics, Policy, and Social Studies, Cash Flows
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Incident Response, Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Threat Detection, Risk Management, Cybersecurity, Computer Security Incident Management, Secure Coding, Cyber Security Assessment, Incident Management, Security Testing, Cyber Governance, Intrusion Detection and Prevention, Risk Management Framework, Cyber Threat Intelligence, Network Infrastructure, Network Security, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Network Security, Infrastructure Security, Software-Defined Networking, Application Security, Zero Trust Network Access, Network Architecture, Threat Modeling, Cybersecurity, Enterprise Architecture, Security Controls, Secure Coding, Cloud Security, Scenario Testing, Cryptography, Vulnerability Assessments
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Network Security, Cryptography, Exploit development, Information Systems Security, Threat Detection, Intrusion Detection and Prevention, Cloud Security
Beginner · Specialization · 3 - 6 Months

Scrimba
Skills you'll gain: User Accounts, Real Time Data, Authentications, Cloud Applications, Application Development, JavaScript Frameworks, Application Security, Web Applications, Data Management, Data Structures, Data Storage, Cloud Security
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Equipment Design, Manufacturing and Production, Systems Of Measurement, Process Analysis, Process Control, Materials science, Laboratory Testing, Safety Training
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Computer Literacy, Microsoft Office, Email Security, Computer Hardware, Computer Security Awareness Training, Spreadsheet Software, Information Management, Safety and Security, Cybersecurity
Intermediate · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics, Market Dynamics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Import/Export, Data Visualization Software, Operational Databases, Data Visualization, Data Management, Interactive Data Visualization, Data Mapping, Database Design, Scalability, Histogram, NoSQL, Query Languages, Data Transformation, Amazon Web Services, Data Processing, Cloud Platforms, Apache Kafka, System Monitoring, Application Performance Management, Cloud Computing
Beginner · Specialization · 1 - 3 Months